Terms of Service
Last Updated: November 2025
Company Information
Legal Name: Thai Nexus Point Co., Ltd.
Registered: Thailand
Address: 39/743 Soi Mooban Hua Na, Nong Kae, Hua Hin, Prachuap Khiri Khan 77110, Thailand
Website: https://thainexus.co.th
Contact: contact@thainexus.co.th
1. Acceptance of Terms
By accessing and using Thai Nexus (https://thainexus.co.th), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.
2. Services Provided
Thai Nexus provides:
- Free Tools: Visa navigator, eligibility calculator, document checklist, 90-day tracker, immigration office locator, and other utilities
- Premium Features: Visa application builder (PRO tool) requiring payment
- Information Services: Visa guidance and immigration information
- AI Assistant: Automated support and guidance
- Knowledge Hub: Community-contributed visa information
3. Important Disclaimers
CRITICAL DISCLAIMER
- Not Legal Advice: We are NOT lawyers. Our tools and information do not constitute legal advice.
- Not Immigration Agents: Thai Nexus does not submit visa applications on your behalf.
- Information Only: All content is for informational purposes only.
- No Guarantees: We cannot guarantee visa approval or immigration outcomes.
- Verify Officially: Always verify information with Thai Immigration Bureau or official sources.
- Rules Change: Immigration laws and requirements change frequently - confirm current rules.
4. User Accounts
Account Creation:
- You must provide accurate information when creating an account
- You are responsible for maintaining account security
- You must be at least 18 years old to create an account
- One person = one account (no multiple accounts)
Account Termination:
- We may suspend or terminate accounts for violation of terms
- You may delete your account at any time from your profile settings
- Data will be permanently deleted within 30 days of account deletion
5. Payments & Credits
5.1 Credit System
- New users receive 5 free credits upon registration
- Credits are used for AI-powered features and premium tools
- Credits are non-transferable and non-refundable
- Credits do not expire while account is active
5.2 Premium Features (PRO Tools)
- Visa Application Builder requires one-time payment per visa type
- Payment processed securely through Stripe
- Access is perpetual for purchased visa types
- No recurring subscription unless explicitly stated
5.3 Refund Policy
- Credits: No refunds once purchased
- PRO Tools: 7-day refund window if tool not used
- Services: Contact support for service-related refunds
- Refunds processed within 14 business days
6. Prohibited Uses
You may NOT use Thai Nexus to:
- Violate any laws or regulations
- Impersonate others or provide false information
- Submit spam, malicious code, or viruses
- Scrape, copy, or reproduce content without permission
- Resell or redistribute our tools or services
- Abuse or overload our systems
- Share your account credentials with others
- Post illegal, offensive, or inappropriate content
7. Intellectual Property
All content, designs, logos, tools, and features on Thai Nexus are the intellectual property of Thai Nexus Point Co., Ltd.
You may NOT:
- Copy, modify, or distribute our content without written permission
- Reverse engineer or decompile any part of our tools
- Remove copyright or trademark notices
- Create derivative works based on our platform
You may:
- Use our tools for personal, non-commercial purposes
- Share links to our website
- Print content for personal reference
8. User Content & Knowledge Hub
If you contribute to our Knowledge Hub:
- You retain ownership of your content
- You grant us a license to display and distribute your content
- You confirm that your content is original and does not violate others' rights
- We may moderate, edit, or remove content at our discretion
- You are responsible for the accuracy of information you share
Content Guidelines:
- Must be visa/immigration related
- Must be factual and helpful
- No promotional content or spam
- No external links without prior approval
- No plagiarism or copyright infringement
9. Limitation of Liability
IMPORTANT:
- Thai Nexus is provided "AS IS" without warranties of any kind
- We are NOT liable for visa rejections, immigration issues, or legal problems
- We are NOT responsible for decisions made based on our information
- We do NOT guarantee accuracy, completeness, or timeliness of information
- Maximum liability is limited to the amount you paid us (if any)
- We are NOT liable for indirect, consequential, or punitive damages
10. Third-Party Services
Thai Nexus integrates with third-party services:
- Stripe: Payment processing (subject to Stripe's terms)
- OpenAI: AI assistant features (subject to OpenAI's terms)
- Google Maps: Location services (subject to Google's terms)
We are not responsible for third-party services or their terms. Use at your own risk.
11. Indemnification
You agree to indemnify and hold harmless Thai Nexus Point Co., Ltd., its officers, employees, and partners from any claims, damages, losses, or expenses arising from:
- Your use of our services
- Your violation of these terms
- Your violation of any laws or third-party rights
- Content you submit or share
12. Governing Law & Disputes
- These terms are governed by the laws of Thailand
- Any disputes will be resolved in Thai courts
- We encourage resolving issues through contact@thainexus.co.th first
- If legal action is necessary, jurisdiction is Prachuap Khiri Khan, Thailand
13. Termination
We reserve the right to:
- Terminate or suspend your account immediately for violations
- Refuse service to anyone at any time
- Discontinue services with 30 days notice
- Modify features or pricing with notice
Upon termination:
- Your access to paid features ends
- No refunds for partial periods
- Data may be deleted per our privacy policy
14. Miscellaneous
- Entire Agreement: These terms constitute the entire agreement between you and Thai Nexus
- Severability: If any provision is invalid, the rest remains in effect
- No Waiver: Our failure to enforce any right doesn't waive that right
- Assignment: You cannot transfer these terms; we may assign them to successors
- Force Majeure: We're not liable for delays due to circumstances beyond our control
Contact & Questions
Questions about these terms? Contact us:
- Email: contact@thainexus.co.th
- WhatsApp: +66 92 327 7723
- Company: Thai Nexus Point Co., Ltd.
- Address: 39/743 Soi Mooban Hua Na, Nong Kae, Hua Hin, Prachuap Khiri Khan 77110, Thailand
By using Thai Nexus, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.